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From the monthly archives:

April 2012

Judy Law Testimonial

by Dev Direct on April 7, 2012

 
Choosing a kitchen company is like choosing a new husband – it just needed to be right and that is why I waited for the services of Development Direct.

They were recommended to me but there were so busy that I had to decide whether to wait 4 months before their next slot became available. Thank goodness I did ! What is extremely refreshing about the team at DD is that they weren’t scared to disagree with me if I wanted something that ruined the design- they stuck by their design principals and addressed the whole project from a design perspective and not by a sales perspective.

Having visited many other local kitchen companies, it was clearly evident that this company weren’t all about selling boxes and making another sale. There are no sharp suits and commission hungry salesmen. Colin and his team went into the tiniest detail and reassured me that it would be installed in the same minute detail. Being a sceptic having experienced bad service by inconsiderate tradesmen in the past, I really cannot emphasise how true they were to their word.

The job was project-managed by the designer himself who of course knew all the detail and this is what really made the difference. They undertook all the building work to create the space and finished it exactly as I dreamed of. They were clean, considerate and ontime. Since my kitchen was created, I sweet talked Colin into doing my bathrooms and again the design, service and execution were the same high standard. If all companies could be like this, life would be so much easier !

Judy Law,
Belgrave Place
Edinburgh

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Chris & TK Gilbert Testimonial

by Dev Direct on April 7, 2012

“Many thanks for the hard work and professionalism, Colin and Team. I won’t hesitate to recommend you to others.

We found ourselves searching high and low for the right company to design and install the kitchen. Development Direct really knew ‘kitchens’ from a spacial design aspect and from a functional point-of-view. In our particular case, the room shape made it tricky to get the right balance between the two.

The emphasis on getting this balance right was quite different from the many other companies, who came across more as salesmen during our initial visits, rather than designers.

Great presentation techniques help! Bringing the kitchen plan to life in 3D in front of us was impressive. So many companies I visited seem afraid to challenge, maybe just to seal the deal, but this certainly wasn’t the case with Colin and Ross.

The professionalism of the company from the initial design right through to their installation is exemplary. They’ve helped us create a wonderful family space.

Chris and TK Gilbert,
Blackhall

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Kim & Graeme Gribble Testimonial

by Dev Direct on April 7, 2012

From the 1st visit to the showroom to the final installation day Development Direct delivered.

They were never pushy, always helpful, very creative, professional, clean, friendly and courteous.
The kitchen quality is outstanding. The workmanship was 1st class. We had many bad experiences with companies before going to Development Direct and were concerned about such a large investment.

However, throughout the whole process they proved time and again that they could be trusted. The owner visited us at the planning stage and it was clear that he demanded every job be delivered to a very high standard. Well, Colin was true to his word from the planning process through to handover of our new kitchen.

The designer of the kitchen was unbelievably good. He was creative, punctual, open to suggestions and provided input where required. He was always available and was always on hand to resolve small issues.

The joiners Chris and Andrew were superb. Their workmanship was 1st class – they clearly care about their work and they are consummate professionals in every way. They are very friendly, punctual and were always keen to resolve any small issues quickly and effectively. We missed them when they left.

The electrician, plumber and worktop people were all of the highest quality and come highly recommended too. Colin and Jenny clearly demand high standards from all of their staff/additional workforce and the end product is of a very very high standard.

Preparation, planning, project management and hard work were shown in abundance and to a very high standard. We would seriously give them 10/10.

We would recommend Development Direct to anyone. They are top notch.

Kindest Regards,
Kim & Graeme Gribble (Corstorphine).

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